When your client responds to a survey drawn up by you, you purchase a recommendation about the work you implemented and marketing data provided, which you can apply when the positioning of your product or services provided by you in the market. Applying correctly created polls, you can easily increase the number of affirmative responses several times and at the same time you will receive real information, perhaps, I will start with examples.
I most often come across just such questions in surveys on sites:
• You are very pleased with the quality of our work?
• You were satisfied with the deadline for our work?
• Positively you evaluate the work of the project manager?
• Are you going to work with us further?
• You will advise our services to your colleagues?
• Do you want to tell us something else?
The questions given are far from the best questions of those that can be asked. The client is very rare, or almost never in life, is not entirely satisfied with the services implemented. And this is not because the client is inadequate, or the work is done badly. The client is also a person, although you yourself know), he is individual, and each person has his own ideas about the quality of work performing. Only positive questions should be asked.
We reformulate the issues presented on the new:
• How well we have done the work you provided?
• You are completely satisfied with the deadlines for which we have completed this in the work?•
That you most likely liked the work of the head of this project?
• after what time are you going to use our services again?
• How many of your employees do you recommend our services?
• What did you like the most in the work we have done?
Когда клиент отвечает на правильно поставленные вопросы, и он действительно доволен произведённой вами работой, он разумеется оставит положительный отзыв. And if your client is not satisfied with the work you have done, then he will find where to report (for example, in the form of complaints, or feedback on your site).
To process the results of your polls, it is best to start using online forms given by the Google Docs service If there are very many reviews, then for the meticulous analysis of the data you have best used to use paid services, in particular, FormStack